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The Blinds Gallery
Shipping Policy

Shipping Policy

The Blinds Gallery have an arrangement with our courier company to be able to deliver custom made to measure blinds within 20 working days. Please note that this period shall commence from the time we have confirmed the funds used to pay for your order have been cleared. These time frames exclude weekends and public holidays. The delivery periods given above are an estimate based on our experience and history with our courier company. Of course, there may be external factors which impact on these such as Christmas closures or material shipment delays into our warehouse which are outside of our control. We shall endeavour to keep you notified if there is an event likely to impact on the delivery of your order. The Blinds Gallery have arrangements with selected courier companies and also use Australia Post where applicable to deliver our customers' orders Australia wide. The delivery address provided by the customer and the size of the order will determine the method of delivery. Dependent upon your location from our warehouses, your order may be dispatched using either road, air or a combination of both. Orders will only be delivered to the address provided within the order and as it appears on your Order Confirmation notification. This is known as the "Contracted Address". The Blinds Gallery will not "On Ship" to another address once the order has been dispatched from our warehouse. If your address is difficult to find (ie. A new estate or a remote location) any information we can provide to the courier on your behalf will minimise delays and we ask that this information be provided in the Special Instructions area on your order. Should the courier not be able to locate your address you will be notified by email. The Blinds Gallery wish to advise that courier companies WILL NOT CALL PRIOR TO DELIVERY to confirm delivery times. In the event that there is no one to collect your order, the courier company will leave a calling card with details of how to collect your order or arrange another delivery time. Should you have agreed to have your order left and not signed for, The Blinds Gallery shall not be held liable for goods delivered under these circumstances. You will be considered to be the owner of the goods once they have been delivered regardless of the arrangements you personally make with the courier company.
Interest Free Available

Interest Free Available

Up to 12 months interest free available so that you can style your home now and pay later!

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I write this email in appreciation of the excellent service provided to me on three separate occasions when I have purchased blinds from The Blinds Gallery for our house. I have purchased approximately forty blinds, both manually and electronically controlled and have found the process quite seamless.
On each occasion when dealing with the staff I have received excellent service. The sales team have been very knowledgeable regarding the product they are selling.
Your front of house Hayley does her job to perfection and does an excellent job in promoting your brand. John, from a service and a technical side of the business does a great job and is very knowledgeable with the products and procedures. Nothing was too much trouble.
Nick. He is an excellent trades person and is an excellent example of the quality that The Blinds Gallery offers. I have recommended The Blinds Gallery to several friends and family as we have big windows where the up/down blinds are required.
Hayley and John, please pass on my sincere thanks to Nick for his excellent trades skills and forward this email to the appropriate people.

Kind regards David - Maylands

I have just had the guys leave from the installation of my new curtains. I couldn’t jump on here quick enough and let you know what an amazing experience we have had and they look fantastic!

Right from the moment of meeting you Ferne, helping pick out the curtains and being patient with the decision making of two girls who can’t make up their mind, to the two men who came to install them. They were amazing, there was no mess left, they were polite and did such a great job at the install.

We will definitely be back to finish the rest of the house soon!
Thank you again!

Laura & Kiara - Wellard

I am writing to say thank you very much for everything you have done for us in regards to our blinds installation.

We have found the quality and value far superior to any other blinds company.

Also, it has been a pleasure dealing with your friendly and professional staff.

Vaughan and Kathy Anderson - Madeley

I wish to say how delighted I am with the blinds that you recently made and installed for me. I must also mention that your prices were excellent compared to other quotes I received.

Janine - Jolimont

I would just like to say what wonderful customer service Michelle gave me when I came into the display showroom. I had a good idea of what I wanted but Michelle made suggestions and recommendations and showed me products I wasn't familiar with.

Amanda - Aveley

I have found your blinds give good value for price, and the installers are very pleasant and helpful. I wanted to let you know what a good experience dealing with your company has been.

Sally - Wanneroo

Thank you for such a prompt reply and especially to Teresa for fantastic service when we met on Saturday.

Luke - Caversham

Just wanted to say a BIG thank you for our amazing shutters they look amazing and really finish the house off. Lee was great to - very thorough and clean. Customer service was of very high standard and i would have no hesitation in recommending you. Thanks again.

Dea - Gwelup

Just to say "thank you" to everyone involved in the quoting, measuring, manufacture and instillation of internal shutters. We had a few hiccoughs upstairs but these problems were addressed and resolved. Downstairs went like clockwork.  Manufacturing time was much less and instillation was quick, clean and efficient thanks to Lee and Say who were like a well oiled machine. Great teamwork. Absolutely love the product and due to the efficiencies and the manner in which problems were handled, I would have no hesitation in recommending The Blinds Gallery.

Hilary - Fremantle

I recently purchased some shutters from The Blinds Gallery. These beautiful cream shutters have added value to my property. I am eternally grateful for their business qualities and kindness. The installers, Neil and partner, where very professional with there work ethic and could not have been more pleasant. I'd also like to thank Giulia and Celia. Thank you all very much.

Jennie - Applecross